Securely Order and Affordably Fill your Prescriptions Online, VIPPS Accredited & Licensed in all 50 States, Thousands of Medications Below Your Co-Pay or Deductible, No Insurance? No Problem! We Fill Cash Prescriptionslearn more
Browse Products from A to Z:

The US Postal Service has notified us of possible delays for orders shipped on Tuesday, July 21st. Most orders should be delivered by Thursday, July 30th. If your package does not arrive or you are low on medication, please contact Customer Support at 1-800-748-7001. Our apologies for the inconvenience.


    HealthWarehouse.com is a licensed US pharmacy. We offer an industry-leading 90-day return policy with no restocking fees and only sell products which are FDA approved and legal for sale in the United States. We consistently achieve high scores in customer satisfaction and offer some of the best prices anywhere. We are committed to 100% customer satisfaction. If for any reason, you are dissatisfied with your purchase, our service, or even our website, we will do everything possible to make it right. This is our commitment to you.


    Frequently Asked Questions

    Website and Technical Questions

    1. Why can't I make a purchase, checkout, login, or create an account on your website?
    2. Is your online order system secure?

    Ordering Prescription Drugs

    1. Do you have a license to sell prescription drugs?
    2. What makes you better than other online pharmacies?
    3. How does the online prescription ordering process work?
    4. Can I transfer my prescription to HealthWarehouse.com from another pharmacy?
    5. Which manufacturers do you use?
    6. Why is my prescription order still processing after several days?
    7. Can you call my doctor to get my prescription?
    8. Do you sell controlled substances?
    9. Do you accept insurance?

    General Ordering Questions

    1. Which forms of payment do you accept?
    2. Will I receive an order confirmation?
    3. My order did not go through, but my credit card was still charged.

    Shipping

    1. Do you ship internationally?
    2. How long does it take for orders to ship?
    3. What are your shipping rates?

    Returns and Refunds

    1. How do I return an item?
    2. What is your refund policy?




    Do you have a license to sell prescription drugs?

    HealthWarehouse.com is a fully licensed US pharmacy that has been approved to sell prescription drugs in all 50 states, including:

    Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.




    What makes you better than other online pharmacies?

    We are based in the Cincinnati, Ohio, area and are fully regulated by the federal government of the United States. As a result, we must source our drugs from trustworthy FDA approved manufacturers, and you can be assured of the safety and efficacy of the medications we sell. Additionally, we are committed to customer service and consistently achieve high customer satisfaction ratings. Presently, 90% of our business comes from repeat users and we count more than 75,000 customers.




    How does the online prescription ordering process work?

    Prescription ordering is a simple two step process:

    1. Have your doctor fax your prescription to 1-888-870-2808 or telephone one of our pharmacists at 1-800-748-7001 (Option 2), Monday through Friday, from 8:00am until 7:00pm, Eastern. You may always mail your prescription directly to us.
    2. Place your order using our website. We then match the prescription with your order and ship your product. Please note that you may place your order before or after we receive your prescription. However, we cannot ship your order until we have received and verified your prescription.




    Can I transfer my prescription to HealthWarehouse.com from another pharmacy?

    Transferring your prescriptions to HealthWarehouse.com is easy. Follow these three easy steps to receive your medication:

    1. Find your medications by browsing our Pharmacy section or using our Search feature and then add them to your shopping cart.
    2. Proceed to checkout and pay for your items.
    3. We'll contact your current pharmacy with the information you provided to transfer your prescription to HealthWarehouse.com and promptly ship your medication.

    Note: In the case your current pharmacy refuses or delays transfer of your prescription, we may need to contact your doctor for a new prescription. While most reputable pharmacies do transfer promptly, we cannot guarantee how long the process will take.




    Which manufacturers do you use?

    We are likely supplied by the same high quality generic manufacturers as your current brick and mortar pharmacy. Some of our manufacturers include Teva, Watson, Sandoz, Apotex, Mylan, Dr. Reddy's and Cobalt. As a licensed and regulated US pharmacy, we can only dispense FDA approved medications. Please feel free to contact us if you have a question about the manufacturer of your particular medication.




    Why is my prescription order still processing after several days?

    We have not received your prescription or to date are unable to verify it. Doctors occasionally forget or are slow to fax or phone us your prescription, delaying the shipment of your drugs. Also If your doctor did not directly fax or phone in your prescription to us we are required by law to verify it. We attempt to phone or fax your doctor, but sometimes they do not contact us for several days. Until we are able to verify your prescription we cannot ship your order.




    Can you call my doctor to get my prescription?

    We can contact your doctor under certain circumstances. If you are an existing customer of HealthWarehouse.com pharmacy, and the prescription we have on file for you has run out of refills or recently expired, we will be happy to contact your doctor to request a new, renewal prescription. This will delay your order as doctor's offices often do not respond as quickly as we would like, sometimes for days.

    If it is a prescription that we have never filled for you, however, you or your doctor will need to send us a new prescription as we do not "solicit" new prescriptions. If we have never filled any prescriptions for you, you or your doctor are required to send us a new prescription regardless of the nature of the drug being ordered. Prescriptions cannot be faxed to us by the patient or customer and must be either mailed or sent to us directly by the doctor's office via fax or telephone call. By law, we cannot request prescription renewals for any Schedule II controlled substances.




    Do you sell controlled substances?

    As a fully licensed and regulated pharmacy, we are able to dispense controlled substances with a valid prescription. Please be advised that there are several guidelines and regulations that must be followed regarding these medications.

    For Schedule II controlled substances, a physical, hard copy prescription must be mailed to us by either the patient or the doctor. We cannot accept prescriptions for Schedule II controlled substances by fax or telephone from the doctor.

    For all other controlled substances (Schedule III, IV, and V), patients cannot under any circumstances fax a prescription to us for these medications. The original physical, hard copy prescription must be mailed to us, or the prescribing doctor may fax us a prescription directly from the office or may provide the prescription information over the telephone with one of our pharmacists.

    We cannot dispense more than a 30 day supply of any Schedule II controlled substance and refills cannot be prescribed. For Schedule III, IV, and V controlled substances, we cannot dispense more than a 180 day supply and cannot hold more than a 180 day supply on file, including refills. Various state laws may further limit these guidelines. All controlled substances are shipped with Signature Confirmation, requiring an adult to sign for receipt of the package. Other additional restrictions may be imposed by the state to which the medication is being shipped. Please contact our pharmacy directly for additional information or concerns.




    Do you accept insurance?

    We do not accept any form of insurance. This is one of the ways we have managed to keep our prices down, and it also allows us to fill larger quantities that insurance companies might typically restrict. For instance, for non-controlled substances, we can ship up to a year supply at once. Simply ask your prescribing physician to write a prescription for the quantity that you want. This can save you both time and money.




    Which forms of payment do you accept?

    We accept Master Card, Visa, American Express, Discover, Diners Club, JCB credit cards. You will be required to enter your credit card information each time you place an order unless you opt to save your credit card information. If you choose to save your credit card information on file, you may edit or delete that information at any time through the Account Manager section of your online account.




    Will I receive an order confirmation?

    When you have completed a purchase, you will receive two order confirmation emails with the details of your order. If you do not receive the confirmation emails, please check your Spam Folder of your email program or contact us.




    My order did not go through, but my credit card was still charged.

    Your order is considered "pending" by your bank or credit card company. Your bank or credit card company will immediately hold the funds even when a transaction fails. However, once they see that the transaction was declined from our side they will typically return your money in 24 to 48 hours.




    Do you ship internationally?

    Presently, we are unable to accept international orders. We only ship to US and US Territories that are serviced by the United States Postal Service. Prescription drug orders can only be shipped to a state or territory in which we are currently licensed.




    How long does it take for orders to ship?

    For insulin and refrigerated drugs, we only ship via UPS Next Day Air, which is already included in the price. We only ship insulin and refrigerated drugs Monday - Thursday to ensure timely, temperature controlled delivery.

    For all other orders, you can expect the following shipping times. Please note that prescription items cannot be shipped until a valid, verified prescription is on file. Please add 1 to 2 business days for processing over-the-counter (OTC) orders and 3 to 4 business days for processing prescription orders:

    • Standard Ground Shipping - 2 to 9 business days depending on your location.
    • 2-Day Shipping via UPS - processing time + 2 business days.
    • Next Day Shipping via UPS - processing time + 1 business day.




    What are your shipping rates?

    We offer free standard shipping for all orders regardless of size. Please note that 100% FREE shipping orders do not come with a tracking number. For customers who require a tracking number, we ship via UPS for a flat fee of $5.95.

    We also offer a Signature Confirmation shipping option for $3.95. UPS 2-Day shipping is $15.95. UPS Next Day shipping is $29.95 up to 20 pounds and $2.99 for each additional pound.




    How do I return an item?

    Just call or email us to confirm the return. We are prohibited by law from accepting returns for prescription drugs. We can be reached by phone at 1-866-885-0508 from 9am to 6pm Eastern. We return every call we receive.

    You can also email us at Returns Center. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it. Please see How to Enable Javascript.




    What is your refund policy?

    If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund. We are prohibited by law from accepting returns for prescription drugs. You can return any other purchase for up to 90 days from the purchase date, with no restocking fees. Products must be in the condition you received them and in the original box. If there is a problem with your product, please do not worry about sending it back to the manufacturer, we'll take care of it for you. By law, we cannot accept any returns for prescription medications.




    Is your online order system secure?

    Yes, we use a SSL Security to ensure that all transactions are safe and secure. Health Warehouse employs a professional engineering team whose number one priority is keeping your information private, safe, and secure. You will notice "https" listed in the web address of your browser during the checkout process and when accessing your account information. Hypertext Transfer Protocol Secure (HTTPS) is a combination of the Hypertext Transfer Protocol with the SSL/TLS protocol to provide encrypted communication and secure identification of a network web server. HTTPS connections are often used for payment transactions on the World Wide Web and for sensitive transactions in corporate information systems.




    Why can't I make a purchase, checkout, login, or create an account on your website?

    Many problems related to making a purchase, checking out, logging in, or creating an account; are caused by the settings of your web browser. These problems may be solved by:

    1. Enabling Cookies.
    2. Enabling Javascript.

    Simply follow the directions below on how to enable cookies or enable javascript and you should be able to continue with your purchase.

    If you are still experiencing problems placing an order online, please give us a call at 1-800-748-7001 and we would be happy to help you and take your order over the phone.


    How to Enable Cookies

    Cookies, more commonly referred to as web cookies, http cookies, or tracking cookies are pieces of information that are stored by your computer to remember aspects of your visit to our website. Cookies are used for authenticating, session tracking (state maintenance), and maintaining information, such as site preferences or the contents of your electronic shopping carts.

    Here are basic instructions for adjusting your browser to allow cookies. If the browser you use is not listed, please consult your documentation or online help associated with your browsers.

    If you are unsure of what type of browser version you have, simply open your browser, click on "Help", and click the "About" option.

    Internet Explorer 6.x and 7.x :

    1. Click on the Tools-menu.
    2. Select Internet Options in the menu - a new window opens.
    3. Click on the Privacy tab near the top of the window.
    4. Move the slider so that it is on one of the levels below Medium High (including Medium, Low, Accept All Cookies).
    5. Save changes by clicking Ok.

    Mozilla Firefox :

    1. Click on the Tools-menu in Mozilla.
    2. Click on the Options item in the menu - a new window opens.
    3. Click on the Privacy tab.
    4. Expand the Cookies section.
    5. Check the Enable cookies and Accept cookies normally checkboxes.
    6. Save changes by clicking Ok.

    Chrome :

    1. Click on the tools icon on the top right
    2. Select Options
    3. Select the "Under the Hood" Tab
    4. Scroll to the bottom where it says "Cookie Settings"
    5. Select "Allow all Cookies"

    Safari :

    1. Click on the Safari-menu in Safari.
    2. Click on the Preferences... item in the menu - a new window opens.
    3. Click on the Security icon near the top of the window.
    4. Under Accept Cookies the Always or Only from sites you navigate to must be selected.
    5. Save changes by clicking Ok.

    Opera 8.x, 9.x :

    1. Click on the Tools-menu in Opera.
    2. Click on the Preferences... item in the menu - a new window opens.
    3. Click on the Privacy selection near the bottom left of the window.
    4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal coookies" drop-down.
    5. Save changes by clicking Ok.

    Netscape 7.x :

    1. Click on the Edit-menu in Netscape.
    2. Click on the Preferences... item in the menu - a new window opens.
    3. Expand the Privacy & Security selection in the left part of the window.
    4. Click on the Cookies selection.
    5. Under Cookie Acceptance Policy - either check the Enable all cookies checkbox or Allow cookies based on policy settings.
    6. If Allow cookies based on policy settings is selected, click on View and ensure that the level is at low or medium.
    7. Save changes by clicking Ok.


    How to Enable JavaScript

    JavaScript Test:

    If you do not see the message "JavaScript Test: PASSED", please complete the following steps to enable JavaScript.

    Internet Explorer 6.x and 7.x :

    1. Select Tools | Internet Options… menu item from the main menu.
    2. Change to the Security tab at the top of the Internet Options window that pops up.
    3. From the list of zones at the top of the Security options select the internet icon.
    4. Select the button near the bottom that reads Custom Level.
    5. In the new window that pops up, scroll down to the item that reads Active Scripting.
    6. Select the option marked Enable.

    Mozilla Firefox :

    1. Select Tools | Options... from the main menu.
    2. Select Content button from the top row of options.
    3. Select "Enable JavaScript."

    Safari :

    1. Select Preferences from the Safari menu.
    2. Select Security tab at the top.
    3. Make sure "Enable JavaScript" is checked.

    Opera 8.x, 9.x :

    1. Select Tools | Quick Preferences ... from the main menu.
    2. Make sure "Enable JavaScript" is checked.

    Netscape 7.x :

    1. Select Edit | Preferences… menu item from the main menu.
    2. Click on the Advanced label displayed in the list of options on the left hand side of the Preferences window that pops up.
    3. On the right hand side select the checkbox marked Enable Javascript for Navigator.

    1-800-748-7001

    1-888-870-2808

    VIPPS
    HealthWarehouse.com is a VIPPS accredited pharmacy based in Florence, Kentucky. Licensed to sell prescriptions in all 50 states and the District of Columbia, HealthWarehouse.com has become America’s Trusted Online Pharmacy for more than 7 years. For more information about how we’re revolutionizing pharmacy, one prescription at a time, click here.
    • “Health Warehouse has always been very professional and the customer service is excellent. The prices are excellent as well, I trust Health Warehouse to complete my orders and ship as promised. I will and do recommend them t...”

      Altha B. 

    • “good indeed”

      Noel O.  Canovanas, PR.

    • “I placed my order on October 12th and mailed my prescription on the 14th due to post office being closed on the 13th. I was pleasantly surprised when I got my order today (October 20th). I will surely recommend healthwar...”

      Roy B.