Updated Cancellation Policy

To cancel an active order, please contact our Customer Support team directly. Orders can only be cancelled before they ship.

If your order has already shipped, please still reach out, and we’ll do our best to assist you. However, once shipped, your request will fall under our Return Policy.


Customer Support


AutoReorder Cancellation

Please note: cancelling your AutoReorder subscription does not cancel an order that has already been placed. It only stops future AutoReorders from processing.

You can cancel an AutoReorder by:

  • Contacting Customer Support, or
  • Logging into your account and visiting the AutoReorders section of your profile.