We are open, actively processing orders, and have taken steps to ensure that we remain open during these challenging times. However, due to the surge in demand for Digital Pharmacy services, we are experiencing longer than average hold times for calls and order processing. We strongly recommend using our website to place orders and contacting us by Live Chat or Email if you have any questions or concerns.

      Contact Us

      Other Ways to Contact Us

      Instant Chat

      Click "Chat with us" in the bottom right hand corner of your screen


      We can be reached by email from 8am to 8pm Eastern Time. This email is protected from spammers. We also do our best to reply after business hours, weekends, and holidays. Click here to contact us via email, or email us at support@healthwarehouse.com.

      Note: Please know sending personal health information and other sensitive information such as medical information, refill requests, social security numbers, or credit card numbers via email is unencrypted.

      Rx Mail Order Form

      If you are mailing in your prescription, you can view or download our mail order form here.


      We can be reached by phone at 1-800-748-7001 (Option 1)
      Monday through Friday from 8am to 7pm Eastern Time
      Saturday 9am to 5pm Eastern Time.
      Please remember that we operate on Eastern Standard Time.


      We can be reached by fax at 1-888-870-2808 anytime. We respond to faxes within 1 business day, but usually sooner.

      Mailing Address

      HealthWarehouse.com, Inc.
      7107 Industrial Rd.
      Florence, KY 41042
      TEL: 1-800-748-7001
      FAX: 1-888-870-2808
      EMAIL: Support Center

      Have a question?

      Find answers to frequently asked questions or visit our Help Center for more information.

      HealthWarehouse.com is a licensed US pharmacy. We offer an industry leading 90-day return policy on all over-the-counter products with no restocking fees and only sell products which are FDA approved and legal in the United States. We consistently achieve high scores in customer satisfaction and offer some of the best prices on the Internet. We're committed to 100% customer satisfaction. If for any reason, you are dissatisfied with your purchase, our service, or even our website, we will do everything possible to make it right. This is our commitment to you.

      Our Happy Customers

      • “Excellent service and prices”

        Paul H. 

      • “Very happy with fast shipping and overall service...Love you people!!!”

        Connie F.  Flint, MI.

      • “Excellent service. Ordered meds on Monday and they were delivered on Thursday. CVS was charging over $160. I paid under $30 at Health Warehouse! Read reviews that said delivery may be slow, so I paid the extra $10 for 3 day d...”

        Susan H. 

      VIPPS Accredited & Certified

      HealthWarehouse.com is a VIPPS accredited pharmacy based in Florence, Kentucky. We're licensed and/or authorized to sell prescriptions in all 50 states and the District of Columbia and have become America’s Trusted Online Pharmacy since 2008. For more information about how we’re revolutionizing pharmacy, one prescription at a time, click here.