* Please note: We are prohibited by law from accepting returns for prescription drugs. For more information on how to dispose of old or unnecessary medication, consult the FDA guidelines.
Although we strive to fill your medication as quickly as possible, we are not an urgent facility. Please obtain a local fill of your medication if you have an emergency or urgent needs to ensure no disruption with your medical therapy.
Instructions on how to track a package
All orders ship from Florence, KY. We offer 100% FREE shipping on all Prescription orders (including Alaska, Hawaii, and US Territories). For Over-the-Counter orders over $15.00 we will also provide FREE shipping. We ship orders Monday through Friday. We only ship to valid addresses within the United States and US Territories.
Customers may also select from the following shipping options for an additional cost:
For insulin and other drugs that require a controlled temperature during shipment, we ship via Next Day Air. We ship Monday - Thursday to ensure timely, temperature controlled delivery. All controlled temperature shipments include a temperature monitoring strip to indicate the temperature experienced by a product during shipment, as well as the length of time the product may have experienced a temperature outside of reasonable threshold. If you have questions about these temperature strips, please contact the pharmacy immediately at 1-800-748-7001.
For all other orders, you can expect the following shipping times. Please note that prescription items cannot be shipped until a valid, verified prescription is on file. In addition to the shipping times below, please add 1-5 business days of processing time to all orders.