When shopping online, you may have seen pictures or boxes that say "Not for Retail Sale" or "Mail Order Box".

What does this mean and why are there different types of boxes for the same product?

There are 4 types of boxes:

1. USA Retail - standard box found in any store meant to be sold to consumers.
2. Mail Order - special box for mail order pharmacies to sell to consumers
3. Health Plan - special box meant for health insurance companies to sell to consumers
4. Professional - special box meant for healthcare professionals to sell to consumers
5. DME - special box meant for durable medical equipment suppliers to sell to consumers

All of these boxes contain the EXACT same product, but carry different prices. The manufacturers make them look different and label them as "Not For Retail Sale" in an effort to scare consumers into buying the most expensive box.

In our relentless mission to save you money, occasionally, we are able to source a Mail Order or Health Plan box that is cheaper than the regular retail box. When we do, we always pass this savings on to you.

The manufacturers don't want us to sell cheaper boxes, but we feel differently. Why should others get discounted prices while healthcare costs continue to rise and consumers continue to pay higher prices?

Though the picture of the product you see could be a standard retail box, the item you receive in the mail might say "Mail Order Box" or "Health Plan Box" or "Not For Retail Sale".

Please be assured you have received the EXACT same product as the retail box, with one important exception: you probably paid less for it.

If you ever have any questions or concerns, please don't hesitate to ask us at savemoney[AT]healthwarehouse.com.

Attached or Dettached

The Accu-Chek Compact Plus system comes with a lancet device that can be used attached or detached from the meter, and it's proven least painful.

One-Button Operation

The Accu-Chek Softclix Plus lancet device features cam-driven design with one-button to prime, fire and dispose.

Match Your Skin Type

The Comfort Dial's 11 customizable depth settings help reduce pain by matching your skin type and avoiding lancet to nerve contact.

Precise Lancet Movement

A linear sliding motion to minimize the side-to-side movement of the lancet, which can tear the skin and cause unnecessary pain.

Short lancet dwell time that reduces pain by decreasing the duration of contact with nerve endings.

No "bounce-back" effect since the cam guides the motion allowing a slow stop before retracting. This greatly reduces pressure waves caused by the lancet coming to an abrupt stop.

Precisely Manufactured Lancets

Beveled 28-gauge lancets for smoother entry.

Questions?

For help with your product, please call the Accu-Chek Customer Care Service Center at 1-800-858-8072. Support for meters is 24 hours a day, 7 days a week. Software support is available Monday-Friday, 8 a.m.-10 p.m. EST.