When shopping online, you may have seen pictures or boxes that say "Not for Retail Sale" or "Mail Order Box".

What does this mean and why are there different types of boxes for the same product?

There are 4 types of boxes:

1. USA Retail - standard box found in any store meant to be sold to consumers.
2. Mail Order - special box for mail order pharmacies to sell to consumers
3. Health Plan - special box meant for health insurance companies to sell to consumers
4. Professional - special box meant for healthcare professionals to sell to consumers
5. DME - special box meant for durable medical equipment suppliers to sell to consumers

All of these boxes contain the EXACT same product, but carry different prices. The manufacturers make them look different and label them as "Not For Retail Sale" in an effort to scare consumers into buying the most expensive box.

In our relentless mission to save you money, occasionally, we are able to source a Mail Order or Health Plan box that is cheaper than the regular retail box. When we do, we always pass this savings on to you.

The manufacturers don't want us to sell cheaper boxes, but we feel differently. Why should others get discounted prices while healthcare costs continue to rise and consumers continue to pay higher prices?

Though the picture of the product you see could be a standard retail box, the item you receive in the mail might say "Mail Order Box" or "Health Plan Box" or "Not For Retail Sale".

Please be assured you have received the EXACT same product as the retail box, with one important exception: you probably paid less for it.

If you ever have any questions or concerns, please don't hesitate to ask us at savemoney[AT]healthwarehouse.com.

Accu-Chek Active Strips

Everyday value testing. Enjoy a full-featured system at the right price.

Accu-Chek Active Blood Glucose Meter

Flexible dosing in or out of the meter

Insert a test strip and get results in two simple steps

Test from your fingertip, palm, forearm, upper arm, thigh, or calf

Results in approximately 5 seconds

Small and lightweight—about the size of a cell phone

Save up to 200 values in meter with time and date; create 7- and 14-day averages

Download test results to your PC with ACCU-CHEK Compass Software or upload test results to the Diabetes Assistant® Program at accu-chek.com

Accu-Chek Softclix Lancet Device

The least-painful lancet device—won't tear your skin by wiggling from side to side

Comfort Dial offers 11 depth settings, so you can adjust the lancet depth to match your skin type

Accu-Chek Active Diabetes Test Strips

Touchable test strips with capillary action require a very small, 1 microliter blood sample

Apply blood to the test strip in or out of the meter

Confident Testing.

The eight electrodes at the top of each strip work with the meter technology to help the system detect and prevent unreliable results.

Questions?

For help with your product, please call the Accu-Chek Customer Care Service Center at 1-800-858-8072. Support for meters is 24 hours a day, 7 days a week. Software support is available Monday-Friday, 8 a.m.-10 p.m. EST.